Return / Refund Policy
For online orders The Bead Bazaar must be contacted (inquiry@TheBeadBazaar .com) within 3 business days upon receipt of the goods for the issuance of an RMA (return materials authorization) number. Goods must be received in our location within 7 business days after the issuance of the RMA and are subject to a 10% restocking fee. Items must be returned in new and resalable condition. Sale items are non-refundable. Exchanges will be subject to shipping charges. Please note that we cannot refund shipping charges on returned items. Once your return is processed, you will receive a The Bead Bazaar store credit via email. Promotional codes cannot be used in conjuction with store credits.
Items that are not eligible for returns:Monograms, chain by the foot, cord by the yard, gold filled items sold in packs, engraved stamped blanks, engraved cuffs, finished products, displays, stamping tools and kits.
Custom orders are non-refundable and not eligible for returns.
All in store purchases are FINAL sale.
Shipping Policies & Rates
If your items are in-stock, your order will be shipped within 2-3 business days (excluding holidays). If the item is on backorder, The Bead Bazaar will advise you upon receipt of your order. Orders placed after noon (EST) on Friday will not be shipped until Monday.
Packages under 16 oz will be shipped via USPS First Class Mail.
Packages over 16 oz will be shipped via USPS Priority Mail.
Express Shipping Rates:
Domestic: $23.80 via USPS Priority Mail Express
To add express shipping to your order type Express in the search bar and add the item to your cart.
If your order is urgent and requires a quick pull a rush fee of will apply to get the order out same day. Please add item "rush fee" (under item search) to expedite the packaging. All orders must be received by 3 PM EST in order to qualify.
Store credits are not applicable to shipping costs.
All engravings have a 24-48 hour lead time.
These items are non-refundable.
Due to monitor settings, monitor pixel definitions, digital photography, and other variations, we cannot guarantee that the color you see on your screen as an exact color of the product. We strive to make our colors as accurate as possible.
The Bead Bazaar126 NE 1st StreetMiami, FL 33132 Email: inquiry@TheBeadBazaar.com Phone:786.660.6740
Hours: Monday - Friday 10:00 a.m. - 6:00 p.m. Saturday 10:00 a.m. - 2:00 p.m.Eastern Standard Time